About Us

Our Company

eTwist.co.uk is a trading name of Electrolve Ltd, which was formed in 2008 as an eBay store, and has increased its turnover month on month ever since, growing initially from just a handfull of carefully selected products, to the hundreds that are in our catalog today. We are a small team based in Grimsby in North East Lincolnshire and we offer a personal contact for all our customers, we are passionate about all our products and there is always somebody available to help with any query you many have.

Mission Statement

We are committed to ensuring all our customers leave our store with the products they are looking for at the best possible prices

We will

• Provide high quality products
• Provide our products at the best possible price for our customers
• Provide our customers with an informative shopping experience at all times
• Be easily accessible via e-mail and our freephone customer support line
• Offer the highest levels of personal service for maximum customer satisfaction

Shipping and delivery

One of the main aims here at eTwist.co.uk is to improve the online shopping experience by offering fairly priced - and fast - delivery.

We will

• Always offer a range of delivery options starting from just 99p
• Offer the customer a choice of how fast they would like to receive their order, this allows us to offer the best value economy services if you are not in a hurry
• Always dispatch all orders placed before 5pm on the same day - regardless of postage service selected.

Products

At eTwist.co.uk you have a choice of hundreds of products at the best prices on the web. Our products range from audio-visual items and accessories, to homewares and personal care, with more and more products added every week! Please sign up to our newsletter to ensure you are kept up to date on the latest special offers and new products!

We are always intested to hear views and suggestions about products that you think we should be stocking, so please feel free to contact us at sales@etwist.co.uk and we will do our best to help.